The following statements provide information about which data is stored on this website and how this data is handled. The following principles are continuously adapted to new circumstances, for example in the event of legal changes.

However, please note that this Internet offer contains links to other websites. We cannot assume any responsibility or liability for the offers of other operators. We also have no influence on whether other operators comply with data protection regulations.

Commitment to Data Protection

We take the protection of your personal data very seriously and treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

Responsible Entity

Heidelberger Frühling gGmbH
Friedrich-Ebert-Anlage 50
D-69117 Heidelberg
Phone +49-(0)6221 584 00 00
Fax +49-(0)6221 584 64 00 49

Artistic and Managing Director: Thorsten Schmidt
Data Protection Officer: Steven Böhringer

Storage of personal data

Personal data is not spied out or collected by us unnoticed. Only such personal data that you willingly provide to us as part of a transaction will be stored electronically. The data stored on our website is protected by organizational and technical measures.

Use of Personal Data

The stored personal data will only be used for the purposes for which they have been transmitted to us or for which we have previously informed you. In particular, you can be assured that in no case will data be disclosed to third parties for commercial purposes without your express consent.

Storage of Usage Data

When you access our website, information is automatically collected. This logging of usage data takes place everywhere, that is, on every website on the Internet. It is not a specific function of our website.

What Data is stored?

The following information is stored with each retrieval:
1 Name of the retrieved file
2 Date and time of retrieval
3 Volume of data transferred
4 Message whether the retrieval was successful or not.
5 Operating system used
6 IP address of the computer from which the query was sent.
7 Web browser used
8 if the request is made by clicking on a link, the address of the page where the link is located (so-called HTTP referrer).

This data is collected automatically as soon as you use our website and is required, among other things, to ensure error-free provision of the website. Personal user profiles cannot be formed with it.

Data protection when purchasing tickets in the online webshop

When purchasing cards via the webshop, all customer, order and payment data is transmitted SSL-encrypted.

SSL is a method developed by the American company Netscape and is used in most browsers. It is particularly suitable for a secure point-to-point connection. After authentication of the computers involved and agreement on the encryption method and key, the data is transmitted encrypted in both directions. All of this happens largely unnoticed with modern browsers, without anything to be done explicitly from your side.

Notes on data protection in social media

Social media have become an integral part of the Internet. To make our Internet offering as attractive as possible, you can therefore also find us on YouTube, Instagram, Vimeo, Twitter and Facebook.

You do not need to be a member of the respective social media platform to see this content. However, it is important to know that every time you visit one of our pages on Youtube, Instagram, Vimeo, Twitter and Facebook, visitor data is collected, stored and used.

We have no influence on the collection and further use of this data, as it is carried out by the respective operator of the network. Information about what information is collected can be found in the privacy statements of the respective network operator.

Privacy policy for Facebook
Privacy policy for Youtube
Privacy policy for X (Twitter)
Privacy policy Instagram
Privacy policy Vimeo

Data subject rights

Users may at any time, within the scope of the statutory regulations, obtain information about the personal data stored concerning them or inspect such data.

If data is incorrect, data subjects may request that it be corrected accordingly. The users concerned also have the legal right to have the data deleted or blocked.


If you have any further questions regarding the processing of your personal data, please do not hesitate to contact us. In addition, we must reserve the right to change this privacy notice from time to time without further notice.

Heidelberger Frühling gGmbH
Friedrich-Ebert-Anlage 50
D-69117 Heidelberg
Phone +49-(0)6221 584 00 00
Fax +49-(0)6221 584 64 00 49

Artistic and Managing Director: Thorsten Schmidt
Data Protection Officer: Steven Böhringer